What will it take for workplaces to be truly inclusive?

What: Facing up to Racism at Work, as part of UBCO’s Distinguished Speaker Series
Who: Canadian lawyer, journalist, researcher and equity advocate Dr. Hadiya Roderique
When: Tuesday, November 17 starting at 7 p.m.
Where: Online event at speakers.ok.ubc.ca

Racial inequity is real.

According to 2016 data from the Public Health Agency of Canada, Black Canadians are more likely to live in low-income situations, less likely to enrol in post-secondary, and report experiences of discrimination at work or during a hiring process at twice the rate of the rest of Canadians.

Lawyer, journalist and equity advocate Hadiya Roderique.

On Wednesday, November 17, UBCO hosts lawyer, journalist and equity advocate Hadiya Roderique as part of its Distinguished Speaker Series.

Highly-respected in her fields, Roderique rose to notoriety following the publication of her 2017 Globe and Mail article, “Being Black on Bay Street,” where she shared her experiences working as a young, black, woman lawyer in Toronto’s central business district—delivering a wake-up call to corporate Canada.

In this provocative talk, Roderique will continue to build on these experiences, providing a timely discussion on racial inequities in the workplace. Addressing barriers and challenges, she will counter common arguments with informed data and strategies to help move society toward a true meritocracy.

Roderique holds a law degree, master’s degree in criminology and PhD in organizational behaviour and human resources management from the University of Toronto. In 2018, she was named one of Canadian Lawyers’ 25 Most Influential Lawyers and was recognized with the Rising Star award from the Canadian Association of Black Lawyers.

The Irving K. Barber Faculty of Arts and Social Sciences’ Distinguished Speaker Series brings compelling speakers to the homes of Okanagan residents to share their unique perspectives on issues that affect our region, our country and our world.

This virtual event is free and open to all, but online pre-registration is required. To register, visit: speakers.ok.ubc.ca

About UBC’s Okanagan campus

UBC’s Okanagan campus is an innovative hub for research and learning founded in 2005 in partnership with local Indigenous peoples, the Syilx Okanagan Nation, in whose territory the campus resides. As part of UBC—ranked among the world’s top 20 public universities—the Okanagan campus combines a globally recognized UBC education with a tight-knit and entrepreneurial community that welcomes students and faculty from around the world in British Columbia’s stunning Okanagan Valley.

To find out more, visit: ok.ubc.ca

Passively scrolling through posts may not result in feelings of happiness

New research from UBC Okanagan indicates what’s most important for overall happiness is how a person uses social media.

Derrick Wirtz, an associate professor of teaching in psychology at the Irving K. Barber Faculty of Arts and Social Sciences, took a close look at how people use three major social platforms—Facebook, Twitter and Instagram—and how that use can impact a person’s overall well-being.

“Social network sites are an integral part of everyday life for many people around the world,” says Wirtz. “Every day, billions of people interact with social media. Yet the widespread use of social network sites stands in sharp contrast to a comparatively small body of research on how this use impacts a person’s happiness.”

Even before COVID-19 and self-isolation became standard practice, Wirtz says social media has transformed how we interact with others. Face-to-face, in-person contact is now matched or exceeded by online social interactions as the primary way people connect. While most people gain happiness from interacting with others face-to-face, Wirtz notes that some come away from using social media with a feeling of negativity—for a variety of different reasons.

One issue is social comparison. Participants in Wirtz’s study said the more they compared themselves to others while using social media, the less happy they felt.

“Viewing images and updates that selectively portray others positively may lead social media users to underestimate how much others actually experience negative emotions and lead people to conclude that their own life—with its mix of positive and negative feelings—is, by comparison, not as good,” he says.

Wirtz notes that viewing other people’s posts and images while not interacting with them lends itself to comparison without the mood-boosting benefits that ordinarily follow social contact, undermining well-being and reducing self-esteem. “Passive use, scrolling through others’ posts and updates, involves little person-to-person reciprocal interaction while providing ample opportunity for upward comparison.”

As part of his research, study participants were asked about four specific functions of Facebook—checking a news feed, messaging, catching up on world news and posting status or picture updates. The most frequently used function was passively checking one’s news feed. Participants primarily used Facebook without directly connecting with other users, and the negative effects on subjective well-being were consistent with this form of use.

During COVID-19, Wirtz notes people naturally turn to social media to reduce feelings of social isolation. Yet, his research (conducted before the pandemic) found that although people used social media more when they were lonely, time spent on social media only increased feelings of loneliness for participants in the study. “Today, the necessity of seeing and hearing friends and family only through social media due to COVID-19 might serve as a reminder of missed opportunities to spend time together.”

The more people used any of these three social media sites, the more negative they reported feeling afterwards. “The three social network sites examined—Facebook, Twitter and Instagram—yielded remarkably convergent findings,” he says. “The more respondents had recently used these sites, either in aggregate or individually, the more negative effect they reported when they responded to our randomly-timed surveys over a 10-day period.”

Wirtz’s study also included offline interactions with others, either face-to-face or a phone call. Comparing both offline communication with online, he was able to demonstrate that offline social interaction had precisely the opposite effect of using social media, strongly enhancing emotional well-being.

But all is not lost, Wirtz says, as this research also reveals how people can use social media positively, something more important than ever during COVID-19. He suggests people avoid passively scrolling and resist comparing themselves to other social media users. He also says people should use social media sites to enable direct interactions and social connectedness—for example, talking online synchronously or arranging time spent with others in-person, when possible and with proper precautions.

“If we all remember to do that, the negative impact of social media use could be reduced—and social networks sites could even have the potential to improve our well-being and happiness,” he adds. “In other words, we need to remember how we use social media has the potential to shape the effects on our day-to-day happiness.”

Wirtz’s study was recently published in the Journal of Happiness Studies.

About UBC’s Okanagan campus

UBC’s Okanagan campus is an innovative hub for research and learning founded in 2005 in partnership with local Indigenous peoples, the Syilx Okanagan Nation, in whose territory the campus resides. As part of UBC—ranked among the world’s top 20 public universities—the Okanagan campus combines a globally recognized UBC education with a tight-knit and entrepreneurial community that welcomes students and faculty from around the world in British Columbia’s stunning Okanagan Valley.

To find out more, visit: ok.ubc.ca

Zach Walsh, a clinical psychologist and professor in psychology in the Irving K. Barber Faculty of Arts and Social Sciences.

Psychological service adapts to support community during COVID-19

At a time when many are in critical need of counselling and mental health services, UBC Okanagan’s Problematic Substance Clinic use has announced that it will be shifting its services online to support the community during COVID-19.

Founded in 2018 by Zach Walsh, a clinical psychologist and professor in psychology in the Irving K. Barber Faculty of Arts and Social Sciences, the clinic’s mandate is to help members of the Okanagan community reduce the negative effects of drug and alcohol use.

Walsh says physical distancing measures due to COVID-19 have made it challenging for his team to see patients in-clinic, prompting him to transition the service into an online delivery format.

And it comes at a time when, he says, the need is greater than ever.

“Evidence suggests that problematic substance use is on the rise during the pandemic; we’re trying to fill a crucial gap in our community for folks in need of support,” explains Walsh, adding that virtual delivery also creates an opportunity for those living in rural Okanagan communities to access care.

The Canadian Centre on Substance Use and Addiction acknowledges the effects of living in a COVID-19 world may indeed lead to an increase in substance-use disorders, noting that major life changes, feelings of social isolation and anxiety from economic despair could result in increasing problematic use of drugs and alcohol.

“I want people in the Okanagan to know that there’s support available to help reduce harms associated with using drugs like alcohol, opioids and others, even during the COVID-19 pandemic,” says Walsh. “We’re here to help, whether people want to cut back, quit or just change how they use.”

The clinic uses the latest evidence-based treatments to address substance-use disorders from a harm-reduction perspective, providing low-barrier, online treatments for those seeking help with substance abuse.

Walsh is quick to explain that their approach caters to the individual, rather than being one-size-fits-all.

“The treatment team develops individualized intervention plans using approaches like cognitive-behavioural therapy and motivational interviewing to help clients attain their substance-use goals,” says Walsh. “We’re fortunate to have an excellent team of doctoral-level students under my supervision.”

“We meet people where they are at, in a non-judgemental, supportive environment — that’s the care you can expect from this clinic.”

The clinic will be accessible to all, with fees charged on a sliding scale based on income. Those looking for further information are invited to visit the clinic’s webpage.

Please note: the clinic is not able to offer crisis or emergency services.

About UBC’s Okanagan campus

UBC’s Okanagan campus is an innovative hub for research and learning founded in 2005 in partnership with local Indigenous peoples, the Syilx Okanagan Nation, in whose territory the campus resides. As part of UBC—ranked among the world’s top 20 public universities—the Okanagan campus combines a globally recognized UBC education with a tight-knit and entrepreneurial community that welcomes students and faculty from around the world in British Columbia’s stunning Okanagan Valley.

To find out more, visit: ok.ubc.ca

Lesley Lutes is a professor of psychology and director of clinical training at UBC Okanagan, as well as director of public advocacy for the BC Psychological Association (BCPA).

Successful BC psychological first-aid program to be replaced with two online options

It was nearing the end of March—and Lesley Lutes recalls noticing a shift in attitudes from those who thought the COVID-19 outbreak would be short-lived.

Lutes, professor of psychology and director of clinical training at UBC Okanagan, as well as director of public advocacy for the BC Psychological Association (BCPA), anticipated the coronavirus—and its mental health implications—would be here for an extended period of time, motivating her to begin work recruiting fellow psychologists to offer free teletherapy services to front-line and essential workers.

Ultimately recruiting more than 250 psychologists, Lutes was able to expand the service in April to all British Columbians—completely free of charge.

Each caller shared their COVID-19 story with a registered psychologist, and according to Lutes, over two-thirds of callers have been classified as experiencing moderate levels of distress.

“We’ve received calls ranging from general anxiety to acute homicide and domestic abuse issues, suicide risks and front-line workers who took the virus home to family members,” she says.

“What concerns me most is the high number of callers, mostly from the general population, in moderate distress. Without proper access to evidence-based resources, prevention and intervention services along with follow-up, these individuals may experience a further decline in their mental health.”

This is consistent with what Lutes and colleagues found in a review paper currently in Psynopsis, Canada’s Psychology Magazine, which looked at the mental health impacts and evidence-based solutions to address the long-term implications of COVID-19.

“After reviewing the data, both from the teletherapy service and the psychological impacts and implications globally, it’s clear that people are in need of the next step in care,” says Lutes. “The telephone-based service was the first step, but many folks are now in need of skills for psychological recovery or intervention.”

This extreme need for continued mental health support has driven Lutes to transition the temporary teletherapy line—ceasing operations on July 31—into two online solutions.

Thanks to private donor funding, university support and partnerships with BCPA, Vancouver Coastal Health and Kelty’s Key, a virtual walk-in well-being clinic and an email-assisted online therapy program are now being offered.

“These partnerships enable us to offer these supports for free and deliver them in a virtual, distance-learning format, making them accessible to all British Columbians regardless of income or postal code,” says Lutes.

UBCO’s walk-in well-being clinic provides patients with a 30-minute consultation via web or phone. The sessions will be conducted by a doctoral student in clinical psychology and supervised by a registered psychologist. Sessions are aimed at providing support, resources and, if needed, referral for short-term psychological recovery sessions.

Kelty’s Key is an evidence-based online therapy program created by psychologists at Vancouver Coastal Health. It is also run by graduate students and overseen by registered psychologists, uses the principles of cognitive behavioural therapy, and focuses on learning new skills and developing effective coping strategies.

“Virtual support creates instant equity, access and care—and creates a lifeline for those unable to afford psychological services. At the same time, we are training the next generation of registered psychologists.”

Lutes, however, is the first to acknowledge that this is temporary, and given its limited capacity can only provide care to a fraction of those in need—prompting her to continue working with all levels of government and stakeholders to find longer-term solutions.

“The United Nations has warned that a mental health crisis is looming—and that’s completely understandable,” she says.

“COVID-19 has cost us family members, livelihoods, social interactions and much more. If we truly want to rebound from these catastrophic losses—investing in mental health is how we get there.”

About UBC’s Okanagan campus

UBC’s Okanagan campus is an innovative hub for research and learning founded in 2005 in partnership with local Indigenous peoples, the Syilx Okanagan Nation, in whose territory the campus resides. As part of UBC—ranked among the world’s top 20 public universities—the Okanagan campus combines a globally recognized UBC education with a tight-knit and entrepreneurial community that welcomes students and faculty from around the world in British Columbia’s stunning Okanagan Valley.

To find out more, visit: ok.ubc.ca

A physician uses data science in healthcare research.

UBCO student drops the books, dons medical gear amid COVID-19 outbreak

Ngan Nguyen Lyle was studying for an upcoming data science quiz when she got the call.

Lyle, a Master of Data Science (MDS) student at UBC Okanagan and medical doctor, was being summoned to return to work to support Interior Health’s COVID-19 response team.

“It wasn’t a tough decision,” she says. “I had been following the outbreak in the media and I was starting to realize that this was something extraordinary. I was already thinking about calling former colleagues to see if I could help before I was contacted.”

With the support of her professors and her physician-husband, Lyle returned to work full-time as an infectious disease doctor at Kelowna General Hospital (KGH) in late-March.

MDS student and medical doctor Ngan Nguyen Lyle.

Having worked as an internal medicine resident during the 2009 H1N1 epidemic, Lyle had experience working in stressful environments. But this time was different.

“It was incredibly challenging,” she says. “I was asked to help the infection control team who had been working long days for weeks before I arrived—they were exhausted.”

Lyle worked most days on KGH’s COVID-19 floor, supporting staff who were caring for patients with confirmed or suspected infection due to the virus. She also supported staff in the Intensive Care Unit and the emergency department. She also worked in a somewhat investigative role, reviewing virus case files and addressing questions and concerns brought up by staff.

Though Lyle had previously worked in a clinical setting, she’s grateful for the infection control experience that the outbreak provided her.

“It challenged me,” she says. “I really had to try and find a balance and take everything into consideration.”

After five weeks of supporting the COVID-19 response team without any significant surge in cases, Lyle has shifted her focus back to completing her master’s degree.

Though it’s unlikely Lyle will graduate with her classmates due to the volume of work missed, she’s working with professors to make up assignments and plans to complete the program later this year.

“I definitely don’t regret going back to work,” says Lyle. “Graduating is important to me, but when your community is facing a once-in-a-century pandemic, there was no question as to where I was needed most.”

Now that she’s dropped the scrubs and picked up the books again, her goal is to apply the concepts she’s learning in the MDS program to medicine.

Before moving to the Okanagan, Lyle worked as a research fellow at UBC Vancouver studying sepsis—a potentially life-threatening condition caused by the body’s response to an infection.

“I was exposed to data informatics in that role but I didn’t have the quantitative or technical skills to engage in those analyses. I wanted to change that,” she explains. “That’s why I came back to school.”

Though Lyle has found the program challenging due to the heavy focus on mathematics, statistics and computer programming, she says it’s been an enjoyable and eye-opening experience.

“Before MDS I was skeptical of the role artificial intelligence and machine learning could play in healthcare — but now that I understand what’s under the hood, the statistics behind the algorithms, I’m more open to the possibility.”

As for the doctors, nurses and hospital staff Lyle worked alongside to care for COVID-19 patients, she’s still in awe.

“I just want to say that they’re all so dedicated, hardworking and that they deserve recognition too. Healthcare is a community effort.”

UBCO student drops the books, dons medical gear amid COVID-19 outbreak

Ngan Nguyen Lyle was studying for an upcoming data science quiz when she got the call.

Lyle, a Master of Data Science (MDS) student at UBC Okanagan and medical doctor, was being summoned to return to work to support Interior Health’s COVID-19 response team.

“It wasn’t a tough decision,” she says. “I had been following the outbreak in the media and I was starting to realize that this was something extraordinary. I was already thinking about calling former colleagues to see if I could help before I was contacted.”

With the support of her professors and her physician-husband, Lyle returned to work full-time as an infectious disease doctor at Kelowna General Hospital (KGH) in late-March.

MDS student and medical doctor Ngan Nguyen Lyle.

Having worked as an internal medicine resident during the 2009 H1N1 epidemic, Lyle had experience working in stressful environments. But this time was different.

“It was incredibly challenging,” she says. “I was asked to help the infection control team who had been working long days for weeks before I arrived—they were exhausted.”

Lyle worked most days on KGH’s COVID-19 floor, supporting staff who were caring for patients with confirmed or suspected infection due to the virus. She also supported staff in the Intensive Care Unit and the emergency department. She also worked in a somewhat investigative role, reviewing virus case files and addressing questions and concerns brought up by staff.

Though Lyle had previously worked in a clinical setting, she’s grateful for the infection control experience that the outbreak provided her.

“It challenged me,” she says. “I really had to try and find a balance and take everything into consideration.”

After five weeks of supporting the COVID-19 response team without any significant surge in cases, Lyle has shifted her focus back to completing her master’s degree.

Though it’s unlikely Lyle will graduate with her classmates due to the volume of work missed, she’s working with professors to make up assignments and plans to complete the program later this year.

“I definitely don’t regret going back to work,” says Lyle. “Graduating is important to me, but when your community is facing a once-in-a-century pandemic, there was no question as to where I was needed most.”

Now that she’s dropped the scrubs and picked up the books again, her goal is to apply the concepts she’s learning in the MDS program to medicine.

Before moving to the Okanagan, Lyle worked as a research fellow at UBC Vancouver studying sepsis—a potentially life-threatening condition caused by the body’s response to an infection.

“I was exposed to data informatics in that role but I didn’t have the quantitative or technical skills to engage in those analyses. I wanted to change that,” she explains. “That’s why I came back to school.”

Though Lyle has found the program challenging due to the heavy focus on mathematics, statistics and computer programming, she says it’s been an enjoyable and eye-opening experience.

“Before MDS I was skeptical of the role artificial intelligence and machine learning could play in healthcare — but now that I understand what’s under the hood, the statistics behind the algorithms, I’m more open to the possibility.”

As for the doctors, nurses and hospital staff Lyle worked alongside to care for COVID-19 patients, she’s still in awe.

“I just want to say that they’re all so dedicated, hardworking and that they deserve recognition too. Healthcare is a community effort.”

The post From student to healthcare hero appeared first on UBC Okanagan News.

UBCO student drops the books, dons medical gear amid COVID-19 outbreak

Ngan Nguyen Lyle was studying for an upcoming data science quiz when she got the call.

Lyle, a Master of Data Science (MDS) student at UBC Okanagan and medical doctor, was being summoned to return to work to support Interior Health’s COVID-19 response team.

“It wasn’t a tough decision,” she says. “I had been following the outbreak in the media and I was starting to realize that this was something extraordinary. I was already thinking about calling former colleagues to see if I could help before I was contacted.”

With the support of her professors and her physician-husband, Lyle returned to work full-time as an infectious disease doctor at Kelowna General Hospital (KGH) in late-March.

MDS student and medical doctor Ngan Nguyen Lyle.

Having worked as an internal medicine resident during the 2009 H1N1 epidemic, Lyle had experience working in stressful environments. But this time was different.

“It was incredibly challenging,” she says. “I was asked to help the infection control team who had been working long days for weeks before I arrived—they were exhausted.”

Lyle worked most days on KGH’s COVID-19 floor, supporting staff who were caring for patients with confirmed or suspected infection due to the virus. She also supported staff in the Intensive Care Unit and the emergency department. She also worked in a somewhat investigative role, reviewing virus case files and addressing questions and concerns brought up by staff.

Though Lyle had previously worked in a clinical setting, she’s grateful for the infection control experience that the outbreak provided her.

“It challenged me,” she says. “I really had to try and find a balance and take everything into consideration.”

After five weeks of supporting the COVID-19 response team without any significant surge in cases, Lyle has shifted her focus back to completing her master’s degree.

Though it’s unlikely Lyle will graduate with her classmates due to the volume of work missed, she’s working with professors to make up assignments and plans to complete the program later this year.

“I definitely don’t regret going back to work,” says Lyle. “Graduating is important to me, but when your community is facing a once-in-a-century pandemic, there was no question as to where I was needed most.”

Now that she’s dropped the scrubs and picked up the books again, her goal is to apply the concepts she’s learning in the MDS program to medicine.

Before moving to the Okanagan, Lyle worked as a research fellow at UBC Vancouver studying sepsis—a potentially life-threatening condition caused by the body’s response to an infection.

“I was exposed to data informatics in that role but I didn’t have the quantitative or technical skills to engage in those analyses. I wanted to change that,” she explains. “That’s why I came back to school.”

Though Lyle has found the program challenging due to the heavy focus on mathematics, statistics and computer programming, she says it’s been an enjoyable and eye-opening experience.

“Before MDS I was skeptical of the role artificial intelligence and machine learning could play in healthcare — but now that I understand what’s under the hood, the statistics behind the algorithms, I’m more open to the possibility.”

As for the doctors, nurses and hospital staff Lyle worked alongside to care for COVID-19 patients, she’s still in awe.

“I just want to say that they’re all so dedicated, hardworking and that they deserve recognition too. Healthcare is a community effort.”

The post From student to healthcare hero appeared first on UBC Okanagan News.

UBCO student drops the books, dons medical gear amid COVID-19 outbreak

Ngan Nguyen Lyle was studying for an upcoming data science quiz when she got the call.

Lyle, a Master of Data Science (MDS) student at UBC Okanagan and medical doctor, was being summoned to return to work to support Interior Health’s COVID-19 response team.

“It wasn’t a tough decision,” she says. “I had been following the outbreak in the media and I was starting to realize that this was something extraordinary. I was already thinking about calling former colleagues to see if I could help before I was contacted.”

With the support of her professors and her physician-husband, Lyle returned to work full-time as an infectious disease doctor at Kelowna General Hospital (KGH) in late-March.

MDS student and medical doctor Ngan Nguyen Lyle.

Having worked as an internal medicine resident during the 2009 H1N1 epidemic, Lyle had experience working in stressful environments. But this time was different.

“It was incredibly challenging,” she says. “I was asked to help the infection control team who had been working long days for weeks before I arrived—they were exhausted.”

Lyle worked most days on KGH’s COVID-19 floor, supporting staff who were caring for patients with confirmed or suspected infection due to the virus. She also supported staff in the Intensive Care Unit and the emergency department. She also worked in a somewhat investigative role, reviewing virus case files and addressing questions and concerns brought up by staff.

Though Lyle had previously worked in a clinical setting, she’s grateful for the infection control experience that the outbreak provided her.

“It challenged me,” she says. “I really had to try and find a balance and take everything into consideration.”

After five weeks of supporting the COVID-19 response team without any significant surge in cases, Lyle has shifted her focus back to completing her master’s degree.

Though it’s unlikely Lyle will graduate with her classmates due to the volume of work missed, she’s working with professors to make up assignments and plans to complete the program later this year.

“I definitely don’t regret going back to work,” says Lyle. “Graduating is important to me, but when your community is facing a once-in-a-century pandemic, there was no question as to where I was needed most.”

Now that she’s dropped the scrubs and picked up the books again, her goal is to apply the concepts she’s learning in the MDS program to medicine.

Before moving to the Okanagan, Lyle worked as a research fellow at UBC Vancouver studying sepsis—a potentially life-threatening condition caused by the body’s response to an infection.

“I was exposed to data informatics in that role but I didn’t have the quantitative or technical skills to engage in those analyses. I wanted to change that,” she explains. “That’s why I came back to school.”

Though Lyle has found the program challenging due to the heavy focus on mathematics, statistics and computer programming, she says it’s been an enjoyable and eye-opening experience.

“Before MDS I was skeptical of the role artificial intelligence and machine learning could play in healthcare — but now that I understand what’s under the hood, the statistics behind the algorithms, I’m more open to the possibility.”

As for the doctors, nurses and hospital staff Lyle worked alongside to care for COVID-19 patients, she’s still in awe.

“I just want to say that they’re all so dedicated, hardworking and that they deserve recognition too. Healthcare is a community effort.”

The post From student to healthcare hero appeared first on UBC Okanagan News.

UBCO student drops the books, dons medical gear amid COVID-19 outbreak

Ngan Nguyen Lyle was studying for an upcoming data science quiz when she got the call.

Lyle, a Master of Data Science (MDS) student at UBC Okanagan and medical doctor, was being summoned to return to work to support Interior Health’s COVID-19 response team.

“It wasn’t a tough decision,” she says. “I had been following the outbreak in the media and I was starting to realize that this was something extraordinary. I was already thinking about calling former colleagues to see if I could help before I was contacted.”

With the support of her professors and her physician-husband, Lyle returned to work full-time as an infectious disease doctor at Kelowna General Hospital (KGH) in late-March.

MDS student and medical doctor Ngan Nguyen Lyle.

Having worked as an internal medicine resident during the 2009 H1N1 epidemic, Lyle had experience working in stressful environments. But this time was different.

“It was incredibly challenging,” she says. “I was asked to help the infection control team who had been working long days for weeks before I arrived—they were exhausted.”

Lyle worked most days on KGH’s COVID-19 floor, supporting staff who were caring for patients with confirmed or suspected infection due to the virus. She also supported staff in the Intensive Care Unit and the emergency department. She also worked in a somewhat investigative role, reviewing virus case files and addressing questions and concerns brought up by staff.

Though Lyle had previously worked in a clinical setting, she’s grateful for the infection control experience that the outbreak provided her.

“It challenged me,” she says. “I really had to try and find a balance and take everything into consideration.”

After five weeks of supporting the COVID-19 response team without any significant surge in cases, Lyle has shifted her focus back to completing her master’s degree.

Though it’s unlikely Lyle will graduate with her classmates due to the volume of work missed, she’s working with professors to make up assignments and plans to complete the program later this year.

“I definitely don’t regret going back to work,” says Lyle. “Graduating is important to me, but when your community is facing a once-in-a-century pandemic, there was no question as to where I was needed most.”

Now that she’s dropped the scrubs and picked up the books again, her goal is to apply the concepts she’s learning in the MDS program to medicine.

Before moving to the Okanagan, Lyle worked as a research fellow at UBC Vancouver studying sepsis—a potentially life-threatening condition caused by the body’s response to an infection.

“I was exposed to data informatics in that role but I didn’t have the quantitative or technical skills to engage in those analyses. I wanted to change that,” she explains. “That’s why I came back to school.”

Though Lyle has found the program challenging due to the heavy focus on mathematics, statistics and computer programming, she says it’s been an enjoyable and eye-opening experience.

“Before MDS I was skeptical of the role artificial intelligence and machine learning could play in healthcare — but now that I understand what’s under the hood, the statistics behind the algorithms, I’m more open to the possibility.”

As for the doctors, nurses and hospital staff Lyle worked alongside to care for COVID-19 patients, she’s still in awe.

“I just want to say that they’re all so dedicated, hardworking and that they deserve recognition too. Healthcare is a community effort.”

The post From student to healthcare hero appeared first on UBC Okanagan News.

UBCO collaborates with BCPA and province to offer psychological first-aid service

All British Columbians now have access to free, psychological first-aid thanks to a collaboration between UBC Okanagan, the BC Psychological Association, and the province.

The service, originally launched for front-line health care workers last week, will now provide telephone-based support to any BC resident experiencing stress, anxiety or uncertainty related to the COVID-19 outbreak.

“We’re expanding this service based on extreme need,” says Lesley Lutes, professor of psychology at UBC Okanagan and registered psychologist. “Every person is being affected by COVID-19, and they deserve access to care.”

Residents seeking assistance can access the service by filling out a short online form on the BCPA website or by calling 604-827-0847. They will then be contacted from one of 200 volunteer registered psychologists within 24 to 48 hours.

Once submitted, they will receive a call from one of 200 volunteer registered psychologists within 24 to 48 hours.

Considered best practice in times of crisis, psychological first-aid is a brief, up to 30-minute, telephone consultation designed to provide information and strategies to help people cope with mental health struggles related to traumatic events.

Lutes points to research following the SARS epidemic in 2003 to demonstrate the mental distress that health emergencies can cause.

“The study found those who experienced quarantine were at a high risk of developing post-traumatic stress disorder (PTSD),” explains Lutes. “What’s even more concerning, is that the longer the quarantine, the higher the risk of PTSD.”

Lutes stresses that by offering services like psychological first-aid early on, the risk of PTSD and other mental health impacts can be reduced.

While confident this service will provide much-needed urgent support for many, Lutes is currently working to identify long-term resources that will provide the care she says British Columbians need.

“Unprecedented times call for unprecedented compassion—and it’s important that we keep helping each other the best we can,” says Lutes.

“Whether it’s the nurse who is going to care for our most sick and vulnerable, the grocery store clerk ensuring shelves are stocked to keep us fed, or families choosing to stay home to stop the spread, we all need to do our part and look after our mental health. We will get through this, together.”

For more information and to register for psychological first-aid, visit the BCPA website or call 604-827-0847.

The post Free mental health support available to all BC residents appeared first on UBC Okanagan News.